Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after an investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:
For any cancellations please contact us via contact us link. Although, you will not charge anything until the meeting request has been accepted and you start initiating the payment process.
We will try our best to create suitable design concepts for our clients.
If no dispute will be reported within 24hrs of the meeting. Emoally will transfer the amount to your Emoally wallet.
You can further request from your Emoally wallet to payout the money in your Paytm wallet, where you have to enter the mobile number and the amount to want to withdraw from the wallet. Further, it’ll be going to take 48 hrs to process the amount in your Paytm wallet.
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.
We as a company building a responsible society and hence doesn’t want people miss use it. Therefore, we are imposing an hourly limit according to your experience. Please check the below table for more details.
|Experience Range||Max Price/Hour|
Note: Emoally is not going to entertain any request for the wrong submission of the mobile number. Once the process initiates to transfer the amount from Emoally wallet to Paytm wallet it cannot be further rollback. Please enter the mobile number carefully.